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Activity overview

Latest activity by Josh-Murrell
  • Josh Murrell created an article,

    Crunchtime and Brink Training

    Question How do I get training on Crunchtime and Brink? Answer We are guiding people to now use the available courses in FGU, Crunchtime User Manual, Brink User Manual, and the support center artic...

  • Josh Murrell created an article,

    Franchise Functionality and BizIQ

    Just a couple of points that are good to know about with BizIQ and Franchise Functionality. Users on the on a franchise URL will use their net chef user ID with @fiveguys_fr_[unique franchise URL ...

  • Josh Murrell created an article,

    How to Access BizIQ Reports

    Biz IQ provides additional custom Five Guys reporting. To access, please see the attached instructions. If you are getting a login error after properly following the instructions, please contact BO...

  • Josh Murrell created an article,

    Signature Capture on Orders over $25

    The Verifone devices are set up to take signatures for orders over $25 directly on the Verifone device. The signature will be stored with the order data in the Brink Manager Portal. If a customer s...

  • Josh Murrell created an article,

    Allocate Labor

    If necessary, check the Allocate Labor To box for a location. When an employee works at any OTHER location, those hours can be allocated to the selected location in the Review/Edit Labor Informatio...

  • Josh Murrell created an article,

    Register not powering properly

    Sometimes the power connection comes loose for various reasons. In some cases, it may even appear to still be connected with a quick look. However, if you are having power issues on the POS, please...

  • Josh Murrell created an article,

    Teamworx and Net Chef Labor Management Essentials

    Teamworx and Net Chef are very powerful labor management tools, attached are a few key steps to ensure that you are using them properly.

  • Josh Murrell created an article,

    Multiple locations or borrowed employees

    You can add the location in the alt location tab of someone in employee maintenance. Just be sure that the ALT locations box is checked in the positions tab, otherwise the time punch records will b...

  • Josh Murrell created an article,

    Par/Verifone Help

    Par/Verifone Support Process Par/Brink Problems If your POS is down or not functioning properly, contact Par Support at 1-800-458-6894.  Be sure to record your case number. For configuration questi...

  • Josh Murrell created an article,

    New and Conversion Store OLO Setup

    New stores: Be sure to submit your VAR sheet to PAR as soon as possible so credit cards and OLO can be set up. Conversion stores: No work is needed on your side. Five Guys will send OLO a list of u...