Josh Murrell
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Activity overview
Latest activity by Josh Murrell-
Josh Murrell created a post,
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Josh Murrell created an article,
Sales - Why are Gross Sales different between Crunchtime and Brink?
Brink does not include taxes received, but does include discounts. Crunchtime includes taxes but not the discounts. As an example: Brink: $2394.97 (gross) + $161.03 (tax) – 94.27 (discount) = $246...
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Josh Murrell created an article,
Sales - Why do gift card sales show in Paid Outs?
Gift Card sales are processed as Paid Outs; they are linked to a P&L Substructure that is linked to the “Liability” GL Grouping. Gift Card Sale = a negative “Paid In” value, which will increase to...
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Josh Murrell created an article,
The content in this section is restricted to your agents
You can restrict content to agents only and also to specific organizations. To find out how it's done, see Restricting access to content.You can use content access restrictions to provide agents wi...
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Josh Murrell created a post,
What's the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Josh Murrell created a post,
What topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Josh Murrell created a post,
How do I get around the community?
You can use search to find answers. You can also browse the topics and questions using views and filters. See "Getting around the community" at https://support.zendesk.com/hc/en-us/articles/2036643...