Rachael Kim
- Total activity 107
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Activity overview
Latest activity by Rachael Kim-
Rachael Kim created an article,
SSO Five Guys Portal FAQ
*Idaptive also refers to SSO, Centrify, Five Guys Portal*Can I use Idaptive on my mobile device?Yes. The same applications available in the Idaptive user portal can also be delivered on your mobile...
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Rachael Kim created an article,
GP & Time Matrix Guide
Open GP & Time Matrix by double clicking the icon on your desktop Enter your credentials (same as your computer login) It should open a remote desktop From the new opened desktop, double click on t...
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Rachael Kim created an article,
User Password Reset
enter Ctrl + Alt + Del on keyboardpress on the Change passwordUser enters whatever password they want.----------------------------------------NOTE:- This changes the password to Centrify, Microsoft...
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Rachael Kim created an article,
Troubleshooting and adding Cloud Printers
Troubleshooting Cloud PrintersTry these steps if your printer is not in an error state but is not printing. Open the Settings app. Click on Bluetooth & Devices, then on Printers & Scanners. Click ...
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Rachael Kim created an article,
How to update the Authenticator App after getting a new phone
1. Go to office.com2. On the bottom left, press on your user account3. Click on View account4. Then under the Security info press on the Update Info link.5. Click on Add Sign-in Method6. Choose the...
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Rachael Kim created an article,
Self Password Reset Registration Guide (SSPR)
To register for SSPR you must use your company issued computer.1. Visit the Microsoft Portal to Register: https://portal.office.com OR From your computer: Press Ctrl + Alt + Delete ...
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Rachael Kim created an article,
Removing Office 365 account on iPhone
1. Navigate to “Settings” and then to “Mail”2. Select “Accounts”3. Select “Exchange” 4. At the bottom of that Window select “Delete Account” 5. A prompt will come up and then press “Delete from My ...
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Rachael Kim created an article,
Adding Office 365 Account on iPhone
1. Navigate to “Settings” and then to “Mail”2. Select “Accounts”3. Select “Add Account”.4. Select “Exchange”5. Type in Username and Description and press “Next”6. Next type in your Password and pre...
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Rachael Kim created an article,
Logging into Microsoft 365 (Outlook, Teams, etc.) on an Android Device
Open the Outlook app.When prompted, tap on Add Account.On the next screen, type in your work email and press the Continue button at the bottom of the screen.On the next screen, enter your password ...
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Rachael Kim created an article,
Restoring a file to a previous version on Egnyte
Navigate to your Z: drive or Department network drive in File explorer, then open the shared folder the document is located in. Right-click the file > Show more options > View in cloud Authenticat...